As Victoria’s original transportation company (1903), Tally-Ho has becomes synonymous with Victoria. A large majority of the local population has either taken a Tally-Ho tour, or worked for the company through its long history. Visitors think of Victoria as a quintessential old-English style town, with beautiful flowers, amazing restaurants and unique amenities.
Tally-Ho gives guests a premium horse-drawn carriage experience that is a charming, romantic, personalized, and relaxing way to see the city. These ingredients help create an experience that our guests will rarely find elsewhere, and it’s incumbent upon us to ensure we are the best ambassadors for not only our own services, but our City and our industry.
We refer to ourselves as the “Tally-Ho family” as everyone who dedicates themselves to the business share a common love of horses and commitment to ensuring our equine partners are healthy and happy every day. Like in any family, our team supports each other, learns from each other, and makes every day at work a great place to be!
Our daily interactions and communications are guided by the following principles:
Responsible – We are extremely professional, on time, courteous and respectful of our horses and guests, and always focused on safety.
Enthusiastic – We are highly motivated, energetic, have a positive outlook, and are passionate about giving our guests the best experience possible.
Fun – We are always upbeat and friendly, striving to give our guests an entertaining and memorable experience.
The mission of Tally-Ho is to create a memorable, authentic horse-drawn carriage experience, helping guests discover Victoria’s fascinating past and present, scenic beauty, and architecture.
In achieving this goal, we are committed to the following key values. They are integral to daily operations as they define who we are, what we do, and how we do it:
Dedication to horses – We treat our equine partners as part of our family, and are committed to ensuring they always enjoy balanced health (mind, body, soul), are well trained, form a close bond of communication and trust with their drivers, and are happy in their work.
Enthusiasm for people – We encourage an inclusive, caring, and supportive culture in which we treat our team like family, learn from and inspire each other, and encourage a friendly and fun experience for us and our guests.
Safety – In every aspect of our operations, from training to tours, we follow strict procedures and precautions to maximize the safety of our staff, our horses, and the public.
Excellence – We operate with pride and integrity, setting high standards and continuously ‘raising the bar’ for professionalism, the experience for our guests, and our image in the community.